Connecting you with independent Indigenous artisans who manage their own shipping
Last updated: 2/19/2026
Each artisan handles their own packaging and shipping, ensuring their unique products are handled with personal care.
Each vendor sets their own processing times and shipping schedules based on their crafting process and availability.
FAME provides support when vendors are unresponsive or fail to meet their shipping commitments, ensuring buyer protection.
Important: FAME connects buyers with independent vendors. Each vendor manages their own packaging and shipping, so shipping times and costs may vary.
At FAME, we connect buyers with independent vendors offering unique Indigenous products. Since each vendor manages their own packaging and shipping, shipping times and costs may vary. Please review each vendor's shipping policy before making a purchase.
Note: These are general estimates. Each vendor sets their own processing times which will be displayed on their product listings.
All orders will be shipped via USPS or Shippo to ensure reliable delivery. Vendors are responsible for selecting the appropriate shipping method based on their policies.
Shipping Costs: Each vendor sets their own shipping rates. Costs will be calculated and displayed during checkout based on the vendor's policy and your location.
While vendors manage their own shipping, FAME will intervene under the following circumstances:
If the vendor fails to ship the order within the stated processing time and does not provide tracking information, we will investigate.
If an order is significantly delayed beyond the estimated delivery timeframe and the vendor is unresponsive, we will work to resolve the issue.
Important: FAME is not liable for shipping issues in the following circumstances:
By making a purchase on FAME, you acknowledge that vendors handle their own shipping, and platform intervention will only occur under specific circumstances outlined above.
Vendor Responsibility: Each artisan is responsible for proper packaging of their handmade products
Important: Each vendor sets their own return policy. FAME does not handle returns or refunds directly - these are managed by individual vendors.
Return policies vary by vendor. Before purchasing, please review each vendor's specific return policy, which will be displayed on their product listings and vendor profile.
FAME will step in to help resolve return disputes when vendors are unresponsive or fail to honor their stated return policies.
If a vendor doesn't respond to return requests within 3 business days, contact FAME for assistance.
If a vendor refuses returns that should be allowed under their stated policy, FAME will investigate and mediate.
Important: Refunds are processed directly by vendors, not FAME. Refund timelines and methods vary by vendor.
Report Damage Within 48 Hours: Contact the vendor immediately if your item arrives damaged or defective
FAME Guarantee: We will work with vendors and carriers to ensure damaged or defective items are properly resolved, even if it means platform intervention.
Email: fame.oklahoma@gmail.com
Address: 1011 Colony Drive, Ada, Oklahoma 74820, Pontotoc County
Response Time: We respond to all inquiries within 24-48 hours
Our customer service team is dedicated to ensuring your complete satisfaction with every purchase. We work closely with our artisan vendors to resolve any issues quickly and fairly.
Our customer service team is here to help! Contact us at fame.oklahoma@gmail.com and we'll respond within 24-48 hours. We're committed to making your FAME experience exceptional.